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Symantec Support Id
Symantec Support Id
How do i remove infostealer? Its not letting my back up my windows registry?
how can i remove the infostealer virus for free?
i wanted to try to do this:
1. Click Start, and then click Run. (The Run dialog box appears.)
2. Type regedit
Then click OK. (The Registry Editor opens.)
3. Navigate to the key:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
4. In the right pane, delete the value that refers to the file that was detected as the Trojan.
5. Exit the Registry Editor.
but it wouldn’t let me back up my window registry first it says run internet explorer as an administrator but it won’t let me.
http://service1.symantec.com/SUPPORT/tsgen…id/199762382617
how can i remove this virus?
How to Remove InfoStealer Trojan? press here http://www.securemost.com/articles/rm_infostealer.htm
Or Restart you Computer Safe Mode With Networking how to Restart?
1. Log out and reboot your machine.
2. When the machine starts the reboot sequence, press the F8 key repeatedly.
3. Select Safe Mode with Networking from the resulting menu.
4. When the log in screen comes up, log in as Administrator. By default, Administrator has no password.
5. The machine will continue booting, but the Windows desktop will look different. In The Safe Mode With Networking Then Download and Scan Use Malwarebytes’ Anti-Malware http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentBody;mostPopTwoColWrap&cdlPid=10984636
6. Download Super Anti-Spyware Press here http://www.superantispyware.com/
7.Before to Use Combofix Read How to use ComboFix Press here http://www.bleepingcomputer.com/combofix/how-to-use-combofix
8. Restart you Computer Safe Mode Only, in the Safe Mode Try To remove this virus manually ok log on in ”safe mode”
select ”Start” on Taskbar then right click on ”internet explorer”
and then ”internet Properties”
under browser history select ”settings”
and then click on ”View Files”
top of the window click on ”local”tab
and then open ”temp” folder
and delete every thing in this folder
and restart you Computer
9. Download and Scan use Norman Malware Cleaner Press here http://www.norman.com/Virus/Virus_removal_tools/24789/
10.The Final Try To Running System Restore
If your computer seems to be unstable, you’ve done a thorough anti-virus and anti-spyware scan, and you’ve been unable to remove any suspected software packages through Control Panel, give System Restore a try. To roll back your computer settings to a previously saved restore point:
# Click the Start button, then select Programs / Accessories / System Tools
# Click System Restore.
# Choose “Restore my computer to an earlier time” then click Next.
# Select a day on the calendar, a restore point description, then click Next. Press here http://askbobrankin.com/system_restore.html
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